Shipping policy

Shipping Policy

Last updated: May 16, 2026

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural form.

Definitions

For the purposes of this Shipping Policy:

  • Company (referred to as “the Company”, “we”, “us”, or “our”) refers to Aeromellow.
  • Products refer to the items offered for sale on the Service.
  • Orders mean a request placed by the customer to purchase Products.
  • Service refers to the Website.
  • Website refers to Aeromellow, accessible from Aeromellow
  • You refers to the individual accessing or using the Service.

Thank you for visiting and shopping at Aeromellow. The following terms and conditions constitute our Shipping Policy.

Order Processing Time

All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays.

During periods of high demand, processing times may be slightly delayed. If there is a significant delay, we will notify you by email.

Shipping Rates and Delivery Estimates

We currently offer free standard shipping to the following countries:

  • 🇪🇸 Spain: 5–8 business days
  • 🇺🇸 United States: 5–8 business days
  • 🇦🇺 Australia: 7–10 business days
  • 🇫🇷 France: 6–10 business days
  • 🇮🇹 Italy: 7–12 business days
  • 🇳🇿 New Zealand: 5–8 business days
  • 🇲🇽 Mexico: 7–12 business days

Shipping Cost: Free for all listed countries.

Delivery times are estimates and may vary due to customs, shipping carriers, or peak seasons.

Shipment Confirmation and Tracking

You will receive a shipment confirmation email once your order has been shipped, including your tracking number.

Tracking information will become available within 24–48 hours.

Customs, Duties, and Taxes

Aeromellow is not responsible for any customs duties, taxes, or additional charges applied to your order. All such charges (including VAT, import duties, or taxes) are the responsibility of the customer.

Damaged or Lost Packages

Aeromellow is not liable for products damaged or lost during shipping.

If your order arrives damaged, you should contact the shipping carrier directly to file a claim. Please keep all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, you can contact us: